milyon99 Privacy Policy

1Introduction & Scope

milyon99 ("milyon99," "we," "us," or "our") is committed to protecting the privacy and personal data of every individual who accesses or uses the milyon99 platform at milyon99.net (the "Platform"). This Privacy Policy ("Policy") describes how milyon99 collects, uses, stores, shares, and protects your personal data when you visit our website, register a player account, make deposits or withdrawals, or otherwise interact with our services.

This Policy applies to all users of the milyon99 Platform, including registered players, visitors browsing without an account, and individuals who contact our customer support team. It covers personal data collected through the milyon99 website, any associated mobile-optimized interfaces, and all communications between you and milyon99.

By accessing the milyon99 Platform or registering an account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy.

2Data Controller Information

For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, milyon99 acts as the Personal Information Controller in respect of the personal data it collects from users of the milyon99 Platform.

As Personal Information Controller, milyon99 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable Philippine data protection law and the regulations of the National Privacy Commission (NPC).

If you have any questions, concerns, or requests relating to the processing of your personal data by milyon99, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.

3Data We Collect

milyon99 collects the following categories of personal data from users of the Platform:

milyon99 does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where such information is voluntarily provided by a player in the context of a responsible gaming self-assessment or support request.

4How We Collect Your Data

milyon99 collects personal data through the following means:

• Direct interactions: Data you provide when registering a milyon99 account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated technologies: Technical and usage data collected automatically when you access the milyon99 Platform, including through cookies, web beacons, server logs, and similar tracking technologies (see Section 8);
• Third-party sources: Identity and fraud-check data received from licensed identity verification providers, payment processors (such as GCash and PayMaya), and financial institutions (such as BPI, BDO, and Metrobank) in connection with transaction processing and anti-money laundering compliance;
• Publicly available sources: Information from public records or databases where necessary for regulatory compliance or fraud prevention purposes.

5How We Use Your Data

milyon99 uses the personal data it collects for the following purposes:

• Account management: To register and maintain your milyon99 player account, verify your identity and age, and manage your account settings and preferences;
• Service delivery: To provide access to milyon99 games and features, process deposits and withdrawals, and deliver customer support;
• Legal and regulatory compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, know-your-customer (KYC) requirements, and reporting obligations to relevant authorities;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the milyon99 Platform;
• Responsible gaming: To monitor player activity for signs of problem gambling, enforce responsible gaming limits set by players, and fulfil milyon99's duty of care obligations;
• Platform improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the milyon99 Platform;
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates where you have provided your consent to receive such communications. You may opt out at any time;
• Dispute resolution: To investigate and resolve complaints, disputes, or legal claims arising from your use of the milyon99 Platform.

6Legal Basis for Processing

milyon99 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its implementing rules:

• Contractual necessity: Processing required to perform the contract between you and milyon99 — including account registration, game access, and payment processing;
• Legal obligation: Processing required to comply with applicable Philippine laws, including AML regulations, KYC requirements, and regulatory reporting obligations;
• Legitimate interests: Processing necessary for milyon99's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your privacy rights;
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and optional personalization features. You may withdraw consent at any time without affecting prior processing.

7Data Sharing & Disclosure

milyon99 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and in accordance with this Policy:

• Payment processors and financial institutions: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely for the purpose of processing your deposits and withdrawals;
• Identity verification providers: Licensed KYC and AML compliance service providers engaged to verify your identity and age in accordance with regulatory requirements;
• Game content providers: Third-party game studios and live casino operators whose games are available on the milyon99 Platform, to the extent necessary for game delivery and fairness auditing;
• Regulatory and law enforcement authorities: Philippine government agencies, law enforcement bodies, and regulatory authorities where milyon99 is required by law to disclose your personal data, including in connection with AML reporting obligations;
• Professional advisers: Lawyers, auditors, and other professional advisers engaged by milyon99 in connection with legal proceedings, compliance reviews, or business operations, subject to strict confidentiality obligations;
• Business transfers: In the event of a merger, acquisition, or sale of all or part of milyon99's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom milyon99 shares personal data are required to process that data in accordance with applicable Philippine data protection law and milyon99's data processing standards.

8Cookies & Tracking Technologies

The milyon99 Platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyze Platform usage. The following types of cookies may be used:

• Strictly necessary cookies: Essential for the operation of the milyon99 Platform, including maintaining your login session and enabling secure transactions. These cookies cannot be disabled;
• Functional cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience;
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the milyon99 Platform, helping us identify areas for improvement;
• Security cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and other security threats.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the milyon99 Platform. milyon99 does not use third-party advertising cookies or behavioral tracking cookies for the purpose of serving advertisements on external websites.

9Data Retention

milyon99 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your milyon99 account and for a minimum of five (5) years following account closure, in accordance with AML and KYC regulatory requirements;
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML regulations;
• Customer support communications: Retained for three (3) years from the date of the last interaction, for dispute resolution and service improvement purposes;
• Marketing preferences: Retained until you withdraw your consent or request deletion, whichever is earlier;
• Technical and usage data: Retained for up to two (2) years from collection, after which it is anonymized or deleted.

Upon expiry of the applicable retention period, milyon99 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

10Your Privacy Rights

Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights in relation to your personal data held by milyon99:

To exercise any of these rights, please contact milyon99's Data Protection Officer using the details in Section 14. milyon99 will respond to all valid data subject requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with prior notification to you.

Please note that certain rights are subject to limitations under applicable Philippine law — for example, milyon99 may be unable to delete data that it is legally required to retain for AML or regulatory compliance purposes.

11Data Security

milyon99 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the milyon99 Platform is encrypted using industry-standard 256-bit SSL/TLS protocols;
• Access controls: Access to personal data within milyon99 is restricted on a strict need-to-know basis, with role-based access controls and multi-factor authentication for all staff with data access;
• Secure data storage: Personal data is stored on secure, access-controlled servers with regular security patching and vulnerability assessments;
• Fraud detection systems: milyon99 employs automated fraud detection and anomaly monitoring systems to identify and respond to suspicious activity in real time;
• Staff training: All milyon99 personnel with access to personal data receive regular data protection and security awareness training;
• Incident response: milyon99 maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights, milyon99 will notify the NPC and affected players in accordance with applicable Philippine law.

While milyon99 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the security of your milyon99 login credentials and for notifying us immediately if you suspect unauthorized access to your account.

12Children & Minors

The milyon99 Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming regulations. milyon99 does not knowingly collect personal data from individuals under the age of 21.

If milyon99 becomes aware that personal data has been collected from a person under 21 years of age, it will take immediate steps to delete that data and close the associated account. Any winnings accrued by an underage player will be forfeited.

If you are a parent or guardian and believe that your child has registered on the milyon99 Platform, please contact our support team immediately using the details in Section 14 so that we can take appropriate action.

13Changes to This Policy

milyon99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, milyon99 will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via email or an in-platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how milyon99 protects your personal data. Your continued use of the milyon99 Platform following the posting of any amendments constitutes your acknowledgment of the revised Policy.

14Contact & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by milyon99, please contact our Data Protection Officer through any of the following channels:

• Live Chat: Available 24/7 via the milyon99 Platform — the fastest way to reach us
• Email: [email protected]
• General Support: [email protected]

milyon99 aims to acknowledge all privacy-related inquiries within two (2) business days and to resolve them within thirty (30) calendar days. For complex requests, we will keep you informed of progress throughout the process.

If you are not satisfied with milyon99's handling of your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the competent supervisory authority for data protection matters in the Philippines.

This Privacy Policy was last reviewed and updated on January 1, 2026. All previous versions of the milyon99 Privacy Policy are superseded by this document.